Account Manager
About the Role
Backseat Gaming is a fast-growing iGaming slot studio operating two brands — Backseat Gaming and Clutch Gaming. We’re growing our commercial team and looking for an experienced Account Manager to join us in Malta, taking ownership of a mixed operator portfolio.
This is a commercially focused role for someone who is data-driven, thrives on building strong operator partnerships, and has a proven track record of owning and driving client relationships within the iGaming industry.
As an Account Manager, you will play a critical role in day-to-day commercial execution, ensuring revenue delivery, client satisfaction, and operational success, while identifying and acting on growth opportunities. You’ll act as the client’s advocate internally, and work closely with our teams and external partners to ensure our slots are live across as many operator networks as possible.
Seniority matters less to us than initiative, reliability, and genuine personal engagement — if that sounds like you, we’d love to hear from you.
Key Responsibilities
Manage a mixed portfolio of operator accounts, acting as the primary point of contact and building lasting relationships
Drive commercial growth across accounts through upselling, placement negotiations, and identifying new revenue opportunities
Ensure operators are supported, engaged, and satisfied by proactively resolving issues and anticipating partner needs
Track game performance across your operator portfolio, monitoring KPIs to optimise revenue and product engagement
Prepare and deliver regular performance reports and client QBRs, translating data into clear, actionable narratives for partners
Coordinate game launches, lobby placements, and promotional campaigns with operators across both the Backseat Gaming and Clutch Gaming studios
Relay client feedback and market insights internally to inform product, marketing, and commercial strategy
Anticipate and address potential risks to account performance and retention, putting mitigation plans in place where needed
Represent the studio at industry events and trade shows.
Maintain a strong understanding of market trends, competitor positioning, and regulatory developments relevant to our operator partners
Requirements
Must be based in Malta.
3+ years experience as B2B slot provider Account Manager
Proven ability to build and sustain strong client relationships across a diverse operator portfolio
Strong understanding of casino products, game mechanics, and key performance metrics
Demonstrable track record of meeting or exceeding commercial targets in a client-facing role
Confident communicator, able to hold commercial conversations, negotiate professionally, and manage expectations at all levels
Comfortable with reporting and data analysis
Self-managed and proactive, comfortable owning accounts independently and taking initiative without being prompted
Excellent communication and organisational skills.
Fluent in English. Additional languages are a plus
Able to travel to industry events when needed.
Preferred Background
Experience within iGaming, with specific exposure to the slot studio or game provider side of the business
Existing network of operator and/or aggregator contacts
Familiarity with back-office and reporting tools
Exposure to commercial contract negotiations, placement deals, or revenue share agreements
Experience working across multiple brands or product lines within a single commercial structure
Familiarity with tools such as Google Workspace, Microsoft Office, Confluence, and Jira
What We Offer
Competitive salary and commission structure
Private health insurance
Healthy breakfasts and lunch provided in the office
Hybrid working arrangement
A dynamic, startup-pace environment with real commercial impact across two growing studios
